At Srenok, we aim to provide a straightforward payment process. Please review our accepted payment methods and related details below:
Accepted Payment Methods
- PayPal: We currently accept payments through PayPal, a widely-used payment platform that supports credit cards, debit cards, and PayPal account balances. PayPal provides encryption and fraud prevention features for online transactions.
Payment Security
- All transactions are processed using industry-standard SSL encryption to protect your personal and payment information.
- We do not store your credit card or bank details on our servers.
- Payment processing is handled through PayPal’s secure system.
Order Processing
- Once your payment is processed, you will receive an order confirmation email with your order details.
- Tracking information will be provided once the order has shipped.
- Payment processing typically occurs within a few minutes, but may occasionally take longer depending on PayPal’s verification process.
Billing Information
- Please ensure that your billing details match the information on file with PayPal to avoid any delays in order processing.
- Orders may be delayed or cancelled if billing information cannot be verified.
Currency and Pricing
- All prices are displayed in US Dollars (USD).
- Final order total will be calculated at checkout, including applicable taxes and shipping fees.
Payment Issues
- If your payment is declined, please check with PayPal or your bank for the reason.
- Common issues include insufficient funds, expired cards, or security holds.
- You may retry payment or contact PayPal customer service for assistance.
Contact Information
If you have questions about payments or encounter any payment-related issues, please contact us:
- Email: [email protected] (We typically respond within 24-48 hours during business days)
- Phone: 323-306-3621 (Monday–Friday, 9 AM – 5 PM PST)
For additional payment method options, please check back as we may expand our accepted payment methods in the future.